Run Effective One-to-Ones
These editable training materials for a bite size training session on running effective 1-1s has been designed to help managers (who are often promoted due to their technical skill) have meaningful, informal conversations with their team members.
Having effective 1-1s is a vital but often overlooked form of every-day people management. Having good conversations can increase motivation and engagement, build trust and (perhaps most importantly) prevent small issues from growing and becoming big problems that may lead to disciplinary or grievance procedures.
Helping managers to do simple things, regularly and well, can benefit everyone.
In particular, by the end of the Power Hour delegates will be able to:
- Describe what effective 1-1s are, and how they benefit individuals, managers, and the organization.
- Follow a simple, flexible structure to keep 1-1s focused and purposeful.
- Apply core skills that make 1-1 conversations genuinely useful.
To get a flavour of the core session, you can download our free Key Points Sheet and view the optional Power Point Slides in PDF format on the next page. Click 'Buy Now' and BEFORE you purchase, you can look at those free of charge. Remember... Much more detail is included in the training session plan and detailed delegate workbook which you get when you purchase.
Full Module Details
SESSION OUTLINE
The 'core' session lasts for an hour, but the extended session can last for half a day. The outline is as follows: Introduction and objectives
First Impressions - OPTIONAL section to look at how we make an impression and connection with others
Social Needs – Trainer input around David Rock's SCARF model
SCARF in Reality – Group exercise to explore the elements of SCARF in more detail: what they look like and how we can 'give' rather than 'take'.
Case studies - OPTIONAL exercise to look at SCARF in specific scenarios. Particularly useful for managers.
Perceptual Positioning – OPTIONAL pairs exercise to reflect on personal situations in relation to SCARF.
The Emotional Bank Account - Trainer input, discussion and activity to explore what this is and how it affects working relationships
Making deposits – OPTIONAL group discuission and individual exercise to explore how to make deposits into other people's bank accounts.
Managing Expectations - OPTIONAL Group exercise, discussion and input to explore the role of expectation in building good working relationships.
Matching Expectations - OPTIONAL group work to review real experiences and see how a failure to meet expectations affected relationships/outcomes and identify how things could have done differently.
Make it work at work – What people will do now to put the learning into practice
LICENCING AGREEMENT
A single licence covers a single trainer within your organisation running training sessions internally. OR if you are freelance trainer who intends to use them with one client (not on an open course). For corporate or multi-buy licences please get in touch. Learn more HERE.
RELATED PRODUCTS
You may also be interested in our Give Effective Feedback, Have a Difficult Conversation, Advanced Communication Skills, Build Trust, Manage Under-performance, and Motivate and Engage People Modules.
