Communicate (Face To Face)

Editable training materials for a bite-session on communication skills.

This session on communicating face to face explores why we sometimes have problems with communication, and what we can do to make sure that we express ourselves clearly and achieve understanding. It's ideal for those who are new to communicating in a professional environment.

In particular, this Power Hour Session allows people to: 

  • Identify why communication breaks down, and the reasons why their communication may not always be successful 
  •  Use their words, tone and body language to express themselves clearly 
  • Use the communication cycle to manage communication and improve understanding

To get a flavour of the core session, you can download our free Key Points Sheet and view the optional Power Point Slides in PDF format on the next page. Click 'Buy Now' and BEFORE you purchase, you can look at those free of charge. Remember... Much more detail is included in the training session plan and detailed delegate workbook which you get when you purchase.

Full Module Details

The Outline for this session is as follows:

Welcome and Introduction – Trainer and delegate input
Why does communication break down?– Group exercise
Communicating effectively– Small group or pairs exercise
The Communication Model -  (Optional) Post-it note exercise
The role of words, tone and body language – Trainer input and group discussion
Exploring words, tone and body language – Three optional group exercises to explore each element in more detail The Communication Cycle – Trainer input and group discussion
The Communication Cycle in Practice – Mini role plays
Summary and putting it into practice

A single licence covers a single trainer within your organisation running training sessions internally. OR if you are freelance trainer who intends to use them with one client (not on an open course). For corporate or multi-user licences please get in touch. Learn more HERE.

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